Listening Effectively: It's your Secret to Success
Posted by: Claudia Raab in Good to know on
Jan 28, 2009
Being a great Public Speaker is not only about speaking. Every great presenter and skilfull communicator is also a great and skilfull listener. They clearly understand their audience and have an exact idea what they are interested in, how they communicate and tailor their presentation accordingly.
Reasearch shows: Most of us aren't good listeners. For example, when we are in our office or on the phone with a client, we usually listen at roughly 25 % of our listening capacity. We interrupt too often, since we think we know what our partner is going to say. We presume too often, we know what our partner wants.
Today, at least in one of your conversations, focus exclusively on what your colleague, client or any person on the phone or one-or-one is saying. Make this conversation and the person you are talking highly important and dedicate your entire attention to them. You'll be surprised how much at ease your conversation partner all of a sudden is and how many information you'll get about him or her apart from creating a great atmosphere that will encourage e.g. sales. Good luck!